Bruce Griffiths and Henry Carus + Associates

The Story about this Public Liability Claim

Before his accident, Bruce was a fit and active 80 year old, who enjoyed walking and travelling to South-East Asia with his wife.

That all changed when he was shopping at his local supermarket, when he slipped and fell on a puddle of water in the fruit and vegetable area.

The supermarket staff failed to clean the spill and there were no signs warning Bruce of the hazard. Bruce suffered multiple injuries requiring extensive treatment and rehabilitation.

We were successful in arguing that the supermarket did not have an adequate system of identifying and cleaning spills so that Bruce and other customers could safely do their shopping.

Here’s what Bruce had to say about our services:

My initial advice about making a claim for the injuries sustained in my accident was not encouraging so when I approached Henry Carus & Associates it was with no great expectations.

However, after recounting the circumstances of my accident and the resultant injuries they agreed to act on my behalf.

From my first meeting up until the time of settlement at a conference their conduct was always friendly, courteous and professional. It was a very personal experience.

At no stage did they make any extravagant promises. There were many steps in the process which took nearly two years. During that time their communication was excellent as was their support and encouragement.

At the settlement conference my input was sought at each stage of the process. With the benefit of this knowledge I was able to establish in my mind a realistic assessment of the likely outcome. In consultation with my lawyers we presented a final offer. I am comfortable with the settlement figure knowing that it was the best that could have been achieved.

I am sincerely grateful to Henry Carus, Ryan Moran and their support staff for their untiring efforts.

Bruce Griffiths

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