The Story about this Public Liability Claim

Dorothea was walking through a shopping centre when she suddenly slipped in a small puddle of hand sanitizer, which caused her to fall heavily onto her outstretched arm and her hip. Dorothea suffered multiple fractures in her wrist as a result of the fall and was taken via ambulance to the nearest hospital.

Following her accident, Dorothea reached out to the manager of the shopping centre to see if they were willing to cover the medical expenses that she had incurred as a result of the incident. After having difficulties with the manager, Dorothea reached out to our firm to see if we could potentially assist her with obtaining some coverage of her medical expenses and perhaps a small amount of compensation for the pain and suffering that she had experienced since.

We proceeded to legal proceedings on Dorothea’s behalf, and the claim was vigorously defended by a number of Defendants including: the shopping centre, the shopping centre’s cleaning company, and their relevant insurance companies. Dorothea was at times frustrated by the delays being caused by the Defendants and the legal process in general, however, we made sure that we were always available to answer any of Dorothea’s questions or concerns as quickly as possible.  We took great care to ensure that Dorothea felt supported throughout the legal process and asked that she put her faith in our firm to achieve a positive result for her.

After a lengthy legal proceeding, we were able to obtain an out-of-court settlement for Dorothea that not only compensated her for all of her medical bills, but also provided her with a generous figure of compensation which was far more than she initially hoped to receive when she first contacted our firm.

Dorothea was extremely pleased with the result of her matter, and the overall quality of the legal services that were provided to her during her claim. We invite you to read more about what Dorothea had to say about our firm below:

Actual Client Testimonial.

Henry Carus + Associates truly went above and beyond. From the moment I began working with my lawyer Ben Pretty and his team, it was evident that they understood my situation and truly cared about my slip and fall accident. They kept me updated at every stage and demonstrated a high level of professionalism and commitment to my public liability compensation case, which helped me to secure a positive outcome. I highly endorse their personal injury services to anyone in need of legal assistance.


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