Greg Lucas and Henry Carus + Associates

The Story

Greg was a lovely gentleman whose primary mode of transport was his scooter. Sadly, in 2013 Greg was seriously injured in an accident when he was struck by a car who failed to give way at an intersection while riding his scooter. Greg suffered serious injuries to various parts of his body, which significantly impacted upon his life. We assisted Greg through the TAC claim process and achieved a fantastic outcome to compensate him for his injuries. Shortly after his lump sum compensation was paid the TAC decided to stop funding the home help services he had been receiving on an ongoing basis.

We are currently in the process of challenging the decision through VCAT, and we are confident that Greg’s home help services will be reinstated in the near future. We regularly act on behalf of our clients to challenge decisions made by the TAC, even after their lump sum compensation claim has been finalised.

I contacted Henry Carus in early 2014, friends of my niece had used his service, and were happy, so with so many Law firms dealing in Accident Compensation it saved me a lot of time looking for someone who would have my interests at the forefront. My first interview with Jen one of Henry’s associates, was pleasant and very informative. From the time I approached the reception area, I somehow knew that the right choice had been made. I must say that in the initial stages TAC were very helpful, but that changed up the track and Henry and his staff of Omer, Eren and many other people that dealt with my case came to the fore. Dealing with VCAT for me and still dealing with them today even though my case has been finalized. Reminding me of doctors appointments arranged by both TAC and Henry, and there were many doctors to see over the coming years, keeping me informed at all times, at sending all reports to me for perusal not relying solely on what a third party had said, allowing me to have my say as well. The first time I met Henry he had Eren with him. Eren has done a lot of work on my compensation claim, On first impressions I seen Henry as the headmaster and Eren as a student teacher, and it seemed to me that Henry assigned tasks and let Eren run with it knowing if he needed assistance he would ask. This gave me a sort of peace of mind knowing that they both were doing their best to assist me, not forgetting Omer, Luisa, Kiet and the other staff that I didn’t get the chance to meet, these people all working on my behalf to make sure that I got the best outcome they could for me, If that doesn’t make you feel special I don’t know what would, thanks to all of you for all the effort put in over nearly 3 years.

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