John Evans and Henry Carus + Associates

The Story about this Public Liability Claim

John was attending to a local shopping centre, and was entering through the main doors, which are your typical side opening large glass doors used these days.  Unknown to him was that right behind the glass doors was a mat, a truly worn out mat that had raised edges all over the place. John was looking into the centre and did not notice the raised edges until after he took a nasty tumble. He suffered a significant back injury and came to see us about compensation. We inspected the site, advised he should win, and set about to issue proceedings against those responsible. We faced quite bit of antagonism to the claim, but to us it seemed quite simple – the mat should have been replaced ages ago. We won for John in the end, and he kindly wrote these words for us:

I tripped on an 'industrial mat' in the local shopping precinct, falling heavily on the tiled floor.

This caused me to suffer server back pain on an ongoing basis.

I decided to seek compensation for personal injury through the Shopping Centre and discussed my options with Henry and Eliza who assured me that i had a good case and were confident in achieving a worthwhile result.

As I had no experience with this process, I was anxious but was reassured by both Eliza and Henry and decided to go ahead.

The case became complicated as the various Parties involved, ( Owners, Body Corporate, Contractors etc.) and this meant that the litigation dragged on.

During this long drawn out procedure my resolve started to weaken, and i became depressed but was bolstered by the constant phone calls from Eliza's keeping me up to date. Her sympathy and self-confidence helped to keep me going.

The result that we have achieve was excellent and a testimony to the professionalism and perseverance of Henry and Eliza who never lost their determination and good humour.

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