At Henry Carus + Associates we make sure that all of your questions regarding our services and the legal process are answered upfront. By doing this, there are no “unknowns” and you can feel comfortable working with us in achieving the best possible outcome for your case.
Following are a selection of frequently asked questions from our clients. If you have a question about our services or your legal rights, please contact our free telephone advice line.
How do I know if I have a serious injury?
We are often asked by clients whether they have a “Serious Injury”. The term is constantly being examined by judges, and a recent decision by the Court of Appeal in Victoria has helped to make the concept easier for an injured person to understand.
In Hayden (2010), the Court focused on the level of pain perceived by the injured person and how that pain affected a persons life. Pain alone can be the basis for a Court to find you have suffered a “Serious Injury”.
We strive to make all aspects of compensation law easier for you to understand, as we have found the more an injured person understands the law, the more we can achieve the best possible outcome.
How much do your services cost?
All of our work is done on a “no win, no charge” basis, guaranteeing that you do not pay any fees until we have won your case. We provide you with a Costs Agreement from the outset and this document, along with regular updates from us, will ensure that you have a clear estimate of the total legal fees you will be required to pay upon a successful result. Prior to settlement we detail to you the amount you are required to pay and ensure that you are comfortable with the final outcome.
Find out more about our fees »
Why are you different to other firms?
Our firm is guided by Henry Carus, whose unique experience allows our service to stand out from all other firms.
First, Henry Carus was a former trial lawyer in New York City, and understands what it takes to succeed in court. Such experience is only available in Victoria to barristers. Therefore, other firms have to seek such advice from those who do not know the client.
Second, Henry Carus has acted for many years at a senior level for insurance companies and that experience, along with the respect he has gained in such roles, allows our firm to pursue and negotiate matters with greater authority.
Can I talk to someone without any obligation or need for payment?
Yes. We are always willing to assist in this way, and many times our preliminary advice is all that the person needs.
Where are you located?
We have four convenient office locations – Melbourne CBD, Altona, Brighton and Box Hill.
I'm Injured And In a Hospital. Can You Come And Visit Me?
Yes. We are happy to make visits to hospitals, rehabilitation centres and to your home.
English Is My Second Language. Can You Help Me Understand What Is Needed To Get Compensation?
We have talented staff who can speak Armenian, Bosnian, Croatian, English, French, Hebrew, Italian, Japanese, Mandarin, Russian, Serbian, Sinhalese, Spanish, Turkish and Ukrainian. We can also arrange for a professional interpreter for any language needed.