Adriana and Henry Carus + Associates

The Story about this Public Liability Claim

Adriana is very close to her mother. Her mother has a number of age-related health issues and is effectively chair-bound. Adriana visits her daily to help out.

One evening, during one of her visits, Adriana walked her mother’s dog around the neighbourhood.

The area is residential with Council trees planted along the nature strip adjacent to the footpath.

Suddenly, the front of her foot caught a raised section of the footpath, causing her to lose balance and fall.

Adriana contacted our firm.

Our Henry Carus has extensive knowledge of the liability of Councils, having once having worked as an insurance partner representing numerous councils throughout Victoria.

In that role, he handled numerous tree root related claims and was considered an expert in such matters.

He went out to Adriana’s accident site and formed an early view that the raised section of the footpath was caused by the action of the tree root lifting the footpath.

With his expertise, we commenced proceedings against the local Council.

It was a difficult fight, but, we persisted and successfully resolved the claim at mediation.

Adriana wrote to us to say:

Dear Mr Carus, Miss Eliza and the entire team,

Life doesn’t often present me something to write about but this time, the recent events (the conclusion of my legal case, under your guidance and advice), give me good reason to do so.

Roughly 3.5 years ago, I had a fall, one of those life changing events where I had to look for legal representation and help.

But first I want to go back to a former experience I had with a big legal firm.

Some years ago, I required legal help/advice for another circumstance, where my health suffered serious decline leading to complications with lifelong repercussions.

My case (then) was managed by one of those Big Wig legal firms in the hope and belief that only a Goliath can overcome a Goliath!

I was proven wrong; I was promised best results yet they delivered zero 0 !!!! They demanded upfront payment that I simply could not manifest so my solid case disintegrated and collapsed as they claimed couldn’t go any further for lack of funds.

This wealthy big firm successfully lost my case!!!

Now, after such bitter experience, I was naturally extremely worried as I couldn’t possibly deal with similar let down and lose once more; I simply couldn’t cope.

But this time was different.

Thank God for guiding me to contact out of many options out there: the Henry Carus & Associates law firm!

The terms of no win no fee, no upfront costs, the fact that the case could be conducted in my home, in the hospital or anywhere comfortable and convenient was very novel and suitable for my circumstances.

From the initial phone conversation to the final settlement signature, all went soooo smoothly! Absolutely efficient.

For anyone in need of legal representation/advice, I recommend Henry Carus and Associates with greatest confidence, knowing that this entire team are not only professional down to the smallest details but more importantly, they care, they empathize!

Although I must thank everyone assigned to working on my case, I would like to particularly express my gratitude and countless thanks to:

Mr Carus himself – his expertise, lateral thinking and brilliant sharpness of mind that guided my case towards success!

Same gratitude and thanks to: Miss Eliza Tan, a gracious, polite lady that will never let you down, won’t let go… she knows what she is doing, she has got it planned, all worked out, she will fight for you!

Thank you both for a smooth journey and a swift successful ending to my case.

Highly highly respected and recommended!

You can trust that Henry Carus and Associates will handle your legal concerns with your best interest in mind and heart!

Thank you sooo very much.

Adriana

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