Arty Kissas and Henry Carus + Associates

The Story about this Public Liability Claim

Arty is a lovely woman who works hard and is the main breadwinner of her family.

One night, she was attending a concert with her husband and a group of friends.

What was supposed to be a fun night out, unfortunately turned into an accident.

Arty slipped and fell at the concert. As a result, she sustained serious injury to her knee.

We formed the view that the owner of the premises and the concert organizer were at fault for a number of reasons.

They allowed flowers to be thrown towards the stage, creating a slipping hazard to those patrons of the concert moving about near the stage without putting in any measures to safeguard that area.

We undertook extensive investigations including learning that the same concert promoter had been sued in a prior claim, for exactly the same negligent conduct.

We managed to resolve Arty’s claim without going to a hearing.

Arty wrote to us about her experience:

After attending an event in May of 2016, I slipped on a wet surface that was not being properly maintained by the vendor and sustained a very serious injury to my right knee. This is resulted in a fracture and complete Ach rupture and i 'm consequently looking at a total knee replacement over the next 3-4 years.

Not knowing where to turn too for legal advice or support, Henry Carus was highly recommended to me so i thought i would see where i stood from a public liability perspective.

From the outset i was made to feel like i mattered and felt understood and supported in my dealings with Eliza.

Henry Carus and Associates made this ordeal so much more tolerable with their guidance,efficiency , availability and willingness to answer any questions i had. Across the board, the staff were wonderful, including the receptionists, the legal aid to Eliza, my solicitor Eliza and Henry. The way they approached every obstacle we encountered was with an honest and pragmatic attitude, i felt well-informed all the way through and their communication was totally transparent.

I think this firm sets the benchmark for the way all law firm need to treat their clients. They were competent in ability and warm in all their interactions with me - a lovely human element that is sometimes lacking when dealing with lawyers.

I would highly recommend them to anyone, my outcome was a good one - but the journey is what will stay with me for the rest of my life.

A heartfelt THANKYOU!

Arty Kissas

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