Betty and Henry Carus + Associates

The Story

Betty lives in retirement in Rosebud Victoria, some distance from our offices, but when she called looking for assistance, our Henry Carus went out to see her personally. Betty had a fall at a nearby large supermarket and suffered serious injuries. Aside from her own challenges, her injuries were affecting her ability to tend to her husband, who suffered a number of aged related medical conditions. After meeting with Betty, Henry went to the nearby accident site and satisfied himself that a viable claim existed and then the firm proceeded with the claim, under the direct management of Eliza Tan, an Associate. The defendant offered a small amount early on to resolve the claim very early on, but we advised Betty not to accept. Instead, we pressed on with her claim and eventually obtained for Betty over 3,400 % more than the initial offer. It was an excellent outcome for Betty, which will allow Betty to comfortably meet her expenses during the remainder of her retirement years. Betty and her son Peter wrote to us to say –

Dear Henry and Eliza,

Thank you for you caring + patience. Your caring is more than friendly. You came to my home and met my son "Peter" who was greatly impressed by your care. I was gratefully impressed that you succeeded to get a great result for me. Henry and Eliza work as a great team. Protecting the smaller against the big. Thank you again for your patience with the case.

Yours Truly

Betty

Peter regarding Betty

Thanks go out to Henry and his whole team for the great work done on mum's case. The whole crew were easy for mum to understand. Every step was explained to her along the way. I spoke to Henry personally during the case, as well as speaking to Eliza. They were great -like old friends. Good to have someone on board who could communicate in basic every-day English rather than legal language. I have gone through a long compensation claim myself so understand. The outcome of case was far in excess of what my mum expected which has allowed her to go on In later stages of life In a financial, conformable way. I hurt of his knee the other week and the first thing I thought of was Henry Carus. Knee has come good now though. Absolutely would recommend HCA if he needed assistance again and would recommend to friends and family.

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