Chi Hong and Henry Carus + Associates

The Story

Chi Hong is an example of us persisting with a claim, no matter how small the claim may be.

Chi Hong came to us after she slipped on liquid at a well-known shopping centre in her community. She landed on her knee after the fall, resulting in a fracture that required surgery.

Fortunately for Chi Hong, she recovered well from her injury. The Medical Panel found that she did not suffer a “significant injury” within the definition of the legislation.

The Medical Panel’s finding bars Chi Hong from making a claim for Pain & Suffering.

We sought a barrister’s advice to find any grounds of judicial review to challenge the Panel’s decision. Yet, there were no grounds available to Chi Hong.

Nevertheless, we persisted with Chi Hong’s claim to pursue compensation for her out of pocket expenses.

We negotiated on Chi Hong’s behalf, capping our legal costs along the way, to make sure that she received the maximum benefit from any compensation received.

Due to our persistence, we were able to achieve a successful outcome for Chi Hong, despite the seemingly insurmountable odds.

Chi Hong wrote to us with the following:

Dear Eliza and Amy,

I am very grateful that my case is going to be closed with a maximum successful results by your detailed and dedication works on my behalf. Also hugely thanks to Henry who firstly came to visit me and encouraged me when I was suffered with pain and had no where to know how to dealing with the accident.

Even though my case was stuck in the complex and couldn't went through from the Medical Panel, Eliza gave me a generous hand to help me dealing with the shopping center, which was experienced big challenges, until now successful received the best results of compensation.

My words is not enough to express my appreciation, just simply let you all know my Thanks!

With all the best wishes

Chi Hong

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