Colleen Salvado and Henry Carus + Associates

The Story about this Public Liability Claim

Colleen met with us after tripping on a footpath whilst on her daily walk around her neighborhood.
A section of the concrete footpath on her street had been excavated for water works which she did not see.
Sadly we discovered that the organisations responsible for excavating the footpath failed to do anything to repair the footpath when the works were completed.
Not only that, nothing was done to cordon off the depression, or otherwise warn pedestrians of the risk of tripping.
Colleen fell on her face and suffered serious injuries to her teeth and facial nerves, which have left her with pain, numbness and sensitivity in her face. Colleen became very conscious of her appearance after the accident.
Our investigations revealed that the footpath had been left in that condition for several months before Colleen tripped. We discovered that others had fallen in the same place, including an elderly gentleman and a child.
With all of the evidence we were able to obtain, we negotiated a good settlement for Colleen, without ever seeing the inside of a courtroom.
Colleen wrote to us about her experience:

After experiencing a nasty fall, my Doctor referred me to have further tests as i was in severe pain and suffering from head/face injuries. When tests were conducted the consultant asked how my injuries occurred, took photos on my iphone and suggested i consider personal injury legal advice. I didn't think i'd be going down that path.

As weeks became months and i continued to suffer pain, discomfort and anxiousness about how my life and wellbeing was impacted, i realised advice was necessary. On researching the internet for injury lawyers i was impressed by testimonials on Henry Carus + Associates website. I decided to contact them and discuss my issue.

From the first call i felt at ease - an interview was arranged where i was welcomed, listened to and importantly what i conveyed, 'did matter.'

Following the interview communication was professional, prompt and i felt i had engaged a law firm who lines up to what they state:'You deserve more.'

Initially i was overwhelmed with legal structures and procedures, however, the kind understanding staff, particularly Ryan, Jessica and many others made me realise it was normal and not to worry. Meeting Ryan in early days at home was important too. He was professional, upfront, polite and prepared to listen to my incident details, plus he inspected the site of my injury. I was always informed and updated often on all matters. Time, patience and the expert legal skills employed by HC + Assoc over the 2+ years was outstanding. I had the utmost trust and confidence in their ability to reach a resolution and settle my case at mediation. Whilst a successful outcome was achieved- I know my ongoing pain and suffering will be better managed and maintained in the future by the result HC + Assoc. worked tirelessly to obtain. HC + Assoc are experts in their field and they fight for your rights - it's what you deserve!

I highly recommend them- they do care for you. I am very grateful for their support.

Colleen Salvado

Learn More About People We've Helped