The Story about this WorkCover Claim

In early 2016 Karren and her husband came to Australia on a holiday to both enjoy their honeymoon and explore our country. With plans to stay in Australia for a few months, the couple sought casual work at a farm in Victoria to fund their holiday.

Karren’s role included cleaning the machines that process hops, including clearing any rubbish from the apparatus which she did not receive appropriate training for. On the date of accident, whilst doing this task, her fingers and glove got stuck in the turning shaft which dragged her into the machine, all the way to her neck. Our client suffered from a traumatic injury to her left arm which ultimately required amputation below the shoulder.

Needless to say, Karren went from being a happy, young and active newlywed to undergoing multiple procedures to her left arm which left her life completely shattered.

The employers were fined and prosecuted by WorkSafe Victoria.

After some time in dealing with the extensive treatment, Karren sought the services of another law firm to address the initial impairment benefit. However after feeling a second opinion was required for pain and suffering and common law damages, Karren reached out to our team. We got to work straight away and addressed all complexities with the aim of getting a very good result for our client.

Karren’s claim has now settled, and she and her husband wrote to us with the following message about their experience with our firm:

Actual Client Testimonial.

We are writing this letter to express our heartfelt gratitude and appreciation for the exceptional legal services your firm provided during Karren’s case. Your dedication, professionalism, and unwavering commitment were instrumental in securing a victorious outcome for Karren, and we are truly thankful for the remarkable effort you put forth.

From the very beginning, your team exhibited an unparalleled level of expertise and thoroughness in understanding the intricacies of the case. Your attention to detail, strategic approach, and extensive legal knowledge were evident throughout the entire process. Your firm’s ability to anticipate potential challenges and effectively address them showcased the depth of your experience and dedication to your clients.

We were consistently impressed by the clear and transparent communication your team maintained. Regular updates on case developments, prompt responses to our inquiries, and your willingness to patiently explain complex legal matters truly set your firm apart. This level of engagement provided us with the reassurance and confidence needed during a challenging time.

The manner in which your team collaborated and coordinated efforts was truly commendable. It was evident that each member of your firm played an essential role in building a solid case strategy. Your teamwork not only facilitated a seamless legal process but also reassured us that our best interests were always at the forefront.

We want to extend our sincere appreciation to each member of your firm who contributed to the success of the case. Your diligence, dedication, and exceptional legal skills turned what could have been a daunting experience into a smooth and successful journey. Please convey our gratitude to everyone involved.

In conclusion, we would like to express our heartfelt thanks once again for all that your firm has done. Your outstanding legal representation not only secured a positive outcome but also alleviated the stress and uncertainty that often accompanies legal proceedings. Your commitment to justice and client well-being is truly commendable.

We will undoubtedly recommend your firm to anyone in need of legal services.

Thank you once again for your relentless efforts and remarkable service.


With deepest appreciation,

Kelvin & Karren

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