Keith and Henry Carus + Associates

The Story

Keith is a lovely 90 year old gentleman who had an unfortunate fall at a golf club. He fell heavily on his left shoulder and sustained a left rotator cuff injury. Keith consulted another law firm who were not prepared to take on his case. When he came to us, we believed that we could do more for him . We made the 120 km return journey to the accident site to ascertain if we had a chance to win his case. We then started preparing his case and issued legal proceedings on his behalf. We love Keith’s high spirit, and thoroughly enjoyed working with him. Just after his 90th birthday, we successfully settled his claim out of court.

After my fall at the Club and arrived home I contacted the Club and asked them about my expenses they told me to send into them what they were but said there was no guarantee they would pay them. So I contacted another solicitor they rang back a couple of days later and ask me questions about how it happened. I told them everything, and sent them photos of where it happened they contacted me later and said it would be too hard to win so would not take the case. A couple of weeks later I read about Henry Carus & Associates and contacted them and they replied and said they would visit my home and I could come to their office in Melbourne. I arrived at reception she made me feel welcome and then met Jessica she listened to my how my fall happened and then said she thought I had a good case and I would be contacted from staff. Rachel kept me informed what was happening. She was great I felt I was with a good solicitor. I met Henry when he came to see where I had the fall. I felt as though I had met a friend. Explained everything I wanted to know then later most everything else was looked after by Eliza how friendly and professional she is. Henry Carus and team thank you for all work you have put in and I am happy with the result and I would recommend Henry Carus & Associates to anyone requiring a solicitor.

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