The Story about this WorkCover Claim

Mary came to see us after suffering a life-changing injury at work. Her employer, a major global stevedoring company, informed her of a damaged shipping container on the wharf and told Mary to go and inspect it.

As she was conducting her inspection, another worker opened the door retaining the contents of the container, and in an instant, more than 10 tons of wheat spilled out and over Mary.

Mary thought she was going to die. Fortunately, she survived the accident, but was left with nasty lower limb injuries, requiring surgery for a total knee replacement which resulted in a very poor recovery.

Mary now ambulates with a significant limp and is unable to walk without a cane. She also still struggles with the psychiatric consequences of what happened to her, including her near-death experience.

Our investigations revealed that not only was the staff member that opened the door inexperienced and untrained, but he did so against the direct instruction of another, more experienced, colleague. WorkSafe also investigated the accident and issued the employer with an improvement notice for various breaches regarding its policies and procedures in dealing with damaged shipping containers.

Even though Mary was almost 66 years of age at the time, we were able to settle her matter with her receiving over $1.15m in total compensation for her pain and suffering and loss of earnings.

Here is what she had to say about our services:

Actual Client Testimonial.

Dear Ryan, Henry, Amy and Agita,

I have composed this email quite a few times and then deleted the text.
What that says to me is that my words of gratitude, thanks for your efforts on mt behalf over the past five and a half years were not enough.

They still aren’t today.

Thankyou for everything.
For understanding and your words of encouragement when I was struggling to stay in the fight.
You have all held my hand through this time: kept me informed, explained what something means in non lawyer language when I needed them .😊

As you said to me on Monday Ryan, I can now close that chapter on my life and look forward to my new chapter.
You Ryan, will always have a special place in my heart, I wish you all well.

Gods blessings on all of you…
With love for you all, as you were part of my extended family in need over the past years.


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