Rogerson and Henry Carus + Associates

The Story

Robert and Margaret were outside their home, when a woman they knew as a neighbour appeared quite distressed. Margaret went to her aid, and at the same time, a man driving a car came out of a nearby home, and went straight for them. Margaret went to protect the woman but in the end was seriously injured. Robert watched the event unfold and went to his wife’s aid only to also find himself seriously injured. Both were also severely traumatized by the event. The man was criminal prosecuted and convicted, and TAC serious injury certificates for Robert and Margaret followed. We covered all the ground to reflect the overall destruction of their lives following this event, and as such the TAC as the insurer for the convicted driver was hopeful to resolve the matter quickly. We had an early informal conference, and the compensation agreed to in the end was generous. Robert wrote to us and said

After suffering a catastrophic incident at the hands of an angry, out of control man, we were both left suffering physically, mentally and emotionally. Our son advised us that we should consult a lawyer as our injuries were such that we were going to need financial help to pay for our medical issues. By chance we picked Henry’s name from a list of many and rang him and he told us that he would come and see us to discuss our situation. From the moment he walked into our home we knew that we had made the right choice.  From talking with him and telling him our situation we knew he was genuine and he had such understanding, empathy and warmth for us and he did not hurry or rush us in any way during that meeting. We had faith that we were in good hands and it took all the stress from us and we were able to concentrate on the upcoming trial of the perpetrator.  He made us feel that we were important to him. We will never forget the kind, sincere way Henry and his staff treated us.  We knew that if anyone could get us the financial help we needed it was Henry. It is impossible for us to express our overwhelming gratitude and appreciation for the settlement that was negotiated on our behalf and we are now able, thanks to him, to face the future without the uncertainty of financial ruin. Without any awkwardness whatsoever we can honestly say that we love this man. Too often in life you hear stories of people who have been let down by the system and it is extremely rare to meet someone who is the real McCoy.  We are so lucky that we chanced upon a real McCoy and his name is Henry Carus. Robert and Margaret Rogerson

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