Phoebe Wan

Ben, a hardworking Carpenter owner-builder, was involved in a motor vehicle accident that caused severe injuries to his lungs, liver as well as multiple fractures to his ribs and pelvis. He came to us seeking our support and guidance to assist him through the process of making a TAC claim.  We resolved his matter in 2016 achieving an excellent outcome for Ben. It would seem the outcome has truly benefited...

Carol is a retired nurse who was on her way to a BBQ on a sunny weekend at a pier when she tripped on a raised pavement and suffered a heavy fall. As a result of the fall, Carol had a total hip replacement surgery. We pursued a claim against the local council. The claim was based on the action of tree roots lifting the pavement. We immediately attended at...

Stavros has been working as a mechanic for his entire life and worked hard to provide for his family. Whilst he was employed with his employer he sustained an injury to his shoulder which required operative procedures and extensive treatment. His health unfortunately deteriorated and due to his injury he was eventually forced to sell his home and draw money from his superannuation fund. He was in a difficult position...

Paul was out driving with his wife one day when he was suddenly rear-ended by another car at a roundabout. The extent of his injuries was not immediately obvious but over time he eventually needed multiple surgeries to his neck and shoulder. Paul had already had a bit of a rough go, having been injured years before and gone through a separate claims process. At the time of the accident...

Ms Xin Yuan Huang’s late husband unfortunately died due to lung cancer. He had a life insurance policy with an insurer, and when our client made a claim for such to be honoured the insurer voided the policy on the ground that our client’s late husband was fraudulent in his application as he did not disclose a pre-existing respiratory condition. The policy was created by a cold call to the...

Sharon was working two jobs in the disability support sector. One day while adjusting the seatback of a client's wheelchair she felt something go in her back. Sharon took time off for conservative and specialist treatments, returned to work on modified duties, experienced an increase in symptoms and needed to take time off again. Sadly, she then experienced a common sequence of events in WorkCover claim; her entitlements were ceased,...

In early 2016 Karren and her husband came to Australia on a holiday to both enjoy their honeymoon and explore our country. With plans to stay in Australia for a few months, the couple sought casual work at a farm in Victoria to fund their holiday. Karren’s role included cleaning the machines that process hops, including clearing any rubbish from the apparatus which she did not receive appropriate training for....

Sue took the time to craft a handmade thank you card for the whole team.

Sharon Z contacted our office after being discharged from a rehabilitation centre. She had suffered extensive serious injuries when she was hit by a car crossing a road. The accident happened near her home and she gave us a description of how it occurred. She was concerned about her future and her ability to work as a Chinese medicine practitioner. We explained how the TAC system worked and how TAC...

Ian and his wife Jane were both involved in severe high-speed collision when another driver failed to give way at an intersection and t-boned their vehicle at 100km/h. Ian had to be airlifted from the rural crash site and began a gruelling months’ long admission in a Melbourne hospital, including time in an induced coma and in intensive care. This was extended at a rehabilitation centre closer to his home...