Kathi

Public Liability Claim

Kathi was shopping at a local shopping centre.

She had parked her car in the underground car park at the centre and was walking through the car park towards the entrance to the shops.

She slipped on engine oil in one of the parking bays and fell,  landing heavily and badly injuring her shoulder.

Kathi’s case needed detailed investigations to get to the bottom…

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Ursula

Public Liability Claim

On the day of her accident, Ursula was catching up with close friends at a café.

After paying, she was the first to exit the café, when she missed two steps down at the exit and fell.

We fought hard for Ursula’s claim and did a lot of investigations. We also got an expert report which was supportive of her claim.

We were able to get her compensation without going to…

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Carol

Public Liability Claim

Carol is a retired nurse who was on her way to a BBQ on a sunny weekend at a pier when she tripped on a raised pavement and suffered a heavy fall.

As a result of the fall, Carol had a total hip replacement surgery.

We pursued a claim against the local council. The claim was based on the action of tree roots lifting the pavement.

We immediately attended at the accident…

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Chi Hong

Public Liability Claim

Chi Hong is an example of us persisting with a claim, no matter how small the claim may be.

Chi Hong came to us after she slipped on liquid at a well-known shopping centre in her community. She landed on her knee after the fall, resulting in a fracture that required surgery.

Fortunately for Chi Hong, she recovered well from her injury. The Medical Panel found that she…

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June

Public Liability Claim

June is a lovely 86 year old lady who unfortunately suffers from multiple myeloma. As part of her ongoing treatment, she visits a hospital regularly for chemotherapy.

One day, she was walking along the hallway of the hospital, when she tripped on a raised brass carpet runner. She fell forward on her outstretched arm, injuring her shoulder as a result. In handling June’s public liability claim against the hospital, we…

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Grace

Public Liability Claim

Grace lives in Queensland. She was on a business trip in Melbourne when she, unfortunately, had an accident at a serviced office, which was a rental space for meetings.

She was scheduled to meet with a company that rented one of the offices.

As she arrived at the serviced office, she approached the reception desk and asked the receptionists where the meeting was held.

One of the receptionists pointed her to her…

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Joan

Public Liability Claim

If you are subscribed to our newsletters, you will recall our January newsletter about our remarkable client Joan, who celebrated her 100th birthday.

Joan came to us after having a fall at a clinic for a post-operation check-up.

At the time of the accident, she was 98 years old and was using a walking stick.

For the examination, the doctor attending to her asked her to use two steps to get onto…

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Adriana

Public Liability Claim

Adriana is very close to her mother. Her mother has a number of age-related health issues and is effectively chair-bound. Adriana visits her daily to help out.

One evening, during one of her visits, Adriana walked her mother’s dog around the neighbourhood.

The area is residential with Council trees planted along the nature strip adjacent to the footpath.

Suddenly, the front of her foot caught a raised section of the footpath, causing her…

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Mary

Public Liability Claim

Mary is a lovely and active lady who loves to walk her dogs with her husband.

One morning like any other, they went for a walk together.

As they walked past their neighbours’ property on the way back home, suddenly the front of Mary’s shoe caught something.

The next thing she knew, she fell heavily on the ground.

After the fall, she realised that a steel mesh protruding from the nature strip next…

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Marlene Conners

Public Liability Claim

Marlene had been taken for a night out in the city by her daughter. As they were trying to leave the car park afterwards, Marlene suffered a serious fall and fractured both of her ankles. She and her husband were unsure if they should worry about trying to get compensation at first, but their costs started to really add up. After speaking with two large firms they felt overwhelmed…

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Kate

Public Liability Claim

Kate* is a lovely 58 years old retiree. Up until her accident, she was enjoying a more relaxed time in her life. All her children have grown up and lived away from home. She started to get into health & fitness. She was walking 8 km every day. One evening, Kate was taking a walk around her neighbourhood.  It was 9:30 at night, past sunset. The area is residential…

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Nadia

Public Liability Claim

Nadia came to our office after a horrible experience at a hairdressing salon. She was an extremely genuine person whom we felt we could assist. We could not believe other law firms had turned her away. We acted for her and obtained her an excellent outcome in compensation. Nadia wrote to us afterwards to say –

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Theresa

Public Liability Claim

Theresa came to our firm many years after her accident, because she had been told early on by another firm that she did not have a claim. We formed a different view and went to work. It was not an easy claim as the accident site raised complicated issues of responsibility with piles of documents to decipher. None of that phased us, as our Eliza Tan went through the…

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Betty

Public Liability Claim

Betty lives in retirement in Rosebud Victoria, some distance from our offices, but when she called looking for assistance, our Henry Carus went out to see her personally. Betty had a fall at a nearby large supermarket and suffered serious injuries. Aside from her own challenges, her injuries were affecting her ability to tend to her husband, who suffered a number of aged related medical conditions. After meeting with…

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Anne

Public Liability Claim

By way background, Anne and her partner (have four children under the age of 18) remained unemployed for over 10 years. They continue to receive income support of Centerlink.  Anne volunteers at the neighbourhood watch centre.

On 17 August 2015, Anne and her partner went for a coffee with friends at the QPO restaurant. It was a rainy day.  As she was exiting the restaurant she slipped and tumbled down…

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Rachel

Public Liability Claim

Rachel called us to visit her at her home, as she had an injury to her foot and was finding it very difficult to walk around. Henry went out to visit her, and met her and her husband and heard her story of how at a home and garden supply store a worker had dropped a load of cement bags onto her foot. It was clear to Henry that…

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Ian Brenner

Public Liability Claim

Ian came to us after a fall from his bicycle on a busy road. The accident occurred due to a large pot hole in the road in a crucial spot. He was riding to work at the time so he was able to access immediate medical care by lodging a WorkCover claim. However, the accident occurred not through any fault of his employer. So when Ian visited a number…

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Erika Poynton

Public Liability Claim

Erika had a fall whilst in hospital. After a significant period of rehab, due to the injuries from the fall, she sought legal advice from another legal firm about bringing a claim against the hospital.

Initially she was told the law firm would assist her, but then they advised they did not think she could prove her claim. Erika could not understand this advice and came to us for a…

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Steven Howson

Public Liability Claim

Steve came to our office after suffering injuries from a fall on a footpath. What was unusual was that the footpath was right in front of his house! He had been complaining to the council for years about the footpath being lifted, and it had been fixed once before. The problem however remained – the large tree on the council nature strip in front of his house was sending…

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Tracy*

Public Liability Claim

Tracy *came to us after having a nasty fall in the bathroom of a motel room near Warrnambool. The accident occurred because the floor in the bathroom was slippery when wet and the motel failed to ensure a bath mat was provided for her use. The accident seriously effected her ability to enjoy life and her retirement. We investigated the matter, obtained evidence to prove the claim and helped…

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