Success Stories:
Public Liability Claim

Before his accident, Bruce was a fit and active 80 year old, who enjoyed walking and travelling to South-East Asia with his wife. That all changed when he was shopping at his local supermarket, when he slipped and fell on a puddle of water in the fruit and vegetable area. The supermarket staff failed to clean the spill and there were no signs warning Bruce of the hazard. Bruce suffered...

Dee came to our office after suffering serious injuries in a tram accident. Dee is a senior who, sadly, was thrown across a tram when she was trying to get to her seat. The tram driver took off, as though driving a race car and not as a means of transport for our community. We achieved for her a serious injury certificate and compensation that was generous. What Dee remembers in that whole time is...

Gloria was a working professional at a big company. She was on her maternity leave at the time of her accident. One day, she was doing some shopping at a supermarket. After grabbing some milk and juice, she saw bags of grapes being displayed on a “Specials” table. She decided to get a bag of grapes as well. As she was approaching the “Specials” table, she slipped and fell hard...

Jan came to our firm after an unfortunate public liability accident. She was 65 years old at the time, and was enjoying her retirement. She enjoyed playing golf, gardening, and caring for her grandchildren. On the day of her accident, she was visiting a shop with her pregnant daughter. It was Mother’s Day weekend. She was walking along a designated path heading towards the main entrance of the shop, when...

Maria sought our assistance after suffering a nasty shoulder injury when she fell in the carpark of a major Melbourne Shopping Centre. Our Henry Carus visited her at her home and was told of how she tripped and fell over a concealed rise in the carpark as she was walking back to her car. Mr. Carus then immediately went to the accident site and on inspection, it was clear how...

Vera came to our office distressed, not as someone who had been injured, but as someone who needed defending from a personal injury claim. She had been sued by her godgranddaughter who suffered injury at her apartment. On the day of the incident, Vera’s godgranddaughter visited Vera’s apartment. Her mother had brought her there, along with her brother. The two children were playing in Vera’s courtyard, while their mother was...

Colleen met with us after tripping on a footpath whilst on her daily walk around her neighborhood. A section of the concrete footpath on her street had been excavated for water works which she did not see. Sadly we discovered that the organisations responsible for excavating the footpath failed to do anything to repair the footpath when the works were completed. Not only that, nothing was done to cordon off...

Arty is a lovely woman who works hard and is the main breadwinner of her family. One night, she was attending a concert with her husband and a group of friends. What was supposed to be a fun night out, unfortunately turned into an accident. Arty slipped and fell at the concert. As a result, she sustained serious injury to her knee. We formed the view that the owner of...

Kathi was shopping at a local shopping centre. She had parked her car in the underground car park at the centre and was walking through the car park towards the entrance to the shops. She slipped on engine oil in one of the parking bays and fell,  landing heavily and badly injuring her shoulder. Kathi’s case needed detailed investigations to get to the bottom of who actually bore responsibility for...

On the day of her accident, Ursula was catching up with close friends at a café. After paying, she was the first to exit the café, when she missed two steps down at the exit and fell. We fought hard for Ursula’s claim and did a lot of investigations. We also got an expert report which was supportive of her claim. We were able to get her compensation without going...

Carol is a retired nurse who was on her way to a BBQ on a sunny weekend at a pier when she tripped on a raised pavement and suffered a heavy fall. As a result of the fall, Carol had a total hip replacement surgery. We pursued a claim against the local council. The claim was based on the action of tree roots lifting the pavement. We immediately attended at...

Chi Hong is an example of us persisting with a claim, no matter how small the claim may be. Chi Hong came to us after she slipped on liquid at a well-known shopping centre in her community. She landed on her knee after the fall, resulting in a fracture that required surgery. Fortunately for Chi Hong, she recovered well from her injury. The Medical Panel found that she did not...

June is a lovely 86 year old lady who unfortunately suffers from multiple myeloma. As part of her ongoing treatment, she visits a hospital regularly for chemotherapy. One day, she was walking along the hallway of the hospital, when she tripped on a raised brass carpet runner. She fell forward on her outstretched arm, injuring her shoulder as a result. In handling June’s public liability claim against the hospital, we...

Grace lives in Queensland. She was on a business trip in Melbourne when she, unfortunately, had an accident at a serviced office, which was a rental space for meetings. She was scheduled to meet with a company that rented one of the offices. As she arrived at the serviced office, she approached the reception desk and asked the receptionists where the meeting was held. One of the receptionists pointed her...

If you are subscribed to our newsletters, you will recall our January newsletter about our remarkable client Joan, who celebrated her 100th birthday. Joan came to us after having a fall at a clinic for a post-operation check-up. At the time of the accident, she was 98 years old and was using a walking stick. For the examination, the doctor attending to her asked her to use two steps to...

Adriana is very close to her mother. Her mother has a number of age-related health issues and is effectively chair-bound. Adriana visits her daily to help out. One evening, during one of her visits, Adriana walked her mother’s dog around the neighbourhood. The area is residential with Council trees planted along the nature strip adjacent to the footpath. Suddenly, the front of her foot caught a raised section of the footpath,...

Mary is a lovely and active lady who loves to walk her dogs with her husband. One morning like any other, they went for a walk together. As they walked past their neighbours’ property on the way back home, suddenly the front of Mary’s shoe caught something. The next thing she knew, she fell heavily on the ground. After the fall, she realised that a steel mesh protruding from the...

Marlene had been taken for a night out in the city by her daughter. As they were trying to leave the car park afterwards, Marlene suffered a serious fall and fractured both of her ankles. She and her husband were unsure if they should worry about trying to get compensation at first, but their costs started to really add up. After speaking with two large firms they felt overwhelmed and...

Kate* is a lovely 58 years old retiree. Up until her accident, she was enjoying a more relaxed time in her life. All her children have grown up and lived away from home. She started to get into health & fitness. She was walking 8 km every day. One evening, Kate was taking a walk around her neighbourhood.  It was 9:30 at night, past sunset. The area is residential with...

Nadia came to our office after a horrible experience at a hairdressing salon. She was an extremely genuine person whom we felt we could assist. We could not believe other law firms had turned her away. We acted for her and obtained her an excellent outcome in compensation. Nadia wrote to us afterwards to say –