Success Stories:
Public Liability Claim

Shuling came to Australia on a tourist visa, to help her daughter and son-in-law to look after their child. On the day of incident, she was walking to pick up her grandchild from primary school. As a naturally cautious person, she always watched where she was stepping, so she looked down as she stepped off a kerb. When she looked up, a Labrador had appeared out of nowhere and jumped...

Maryanne had just left home for to go for an exercise walk after work. She was walking along the footpath when she suddenly tripped and fell forward over a cracked and uneven paver, next to a driveway cutout. Maryanne was caught completely off guard, fell forward and landed awkwardly on her left arm and hit her head. She was left with a scar on her forehead and suffered a nasty...

It was a rainy day. Diana was walking into a shopping centre when she had a fall. There was an entrance mat but it was sitting in a pool of water due to the volume of people going in with a large amount of water on their clothing, umbrellas, trolleys and prams, that is falling on the ground at the entrance. Diana had stepped off the mat when she slipped...

Rosa is a lovely elderly woman who was enjoying her retirement life. A night of family birthday celebration at a commercial premises turned into an accident, when Rosa slipped on a set of steps at the premises. As a result of the accident, she fractured her pelvis and lumbar spine. Her condition worsened and deteriorated with pain. We pursued Rosa’s claim against the premises on the basis that the steps...

Jennifer was at a hospital to be with her ill mother, when ironically she herself had an accident. There was a pool of water on the hospital floor that Jennifer had not seen and she took a massive fall. Jennifer suffered from multiple injuries from the fall. We were able to have an early settlement conference before Christmas, and we assisted Jennifer with an advance of her settlement monies to...

Danny was visiting his son in Australia when he had an unfortunate accident at a hardware store. Danny and his son visited the hardware store to purchase some timber. The staff members were loading timber onto their trailer top. One of the staff members without giving any warning and gestures, pushed a piece of timber onto the trailer and towards Danny’s head. To avoid being hit by timber, Danny stepped...

Gavin came to us in 2017 after a nasty fall in the street. He was walking along a footpath in a suburban shopping street. A store had previously been demolished leaving a vacant lot that abutted the footpath. The edge of the footpath had deteriorated over time. Although the Council repaired the area in 2015, the repair itself was poor and began to break down, so that Gavin tripped and...

Before his accident, Bruce was a fit and active 80 year old, who enjoyed walking and travelling to South-East Asia with his wife. That all changed when he was shopping at his local supermarket, when he slipped and fell on a puddle of water in the fruit and vegetable area. The supermarket staff failed to clean the spill and there were no signs warning Bruce of the hazard. Bruce suffered...

Dee came to our office after suffering serious injuries in a tram accident. Dee is a senior who, sadly, was thrown across a tram when she was trying to get to her seat. The tram driver took off, as though driving a race car and not as a means of transport for our community. We achieved for her a serious injury certificate and compensation that was generous. What Dee remembers in that whole time is...

Gloria was a working professional at a big company. She was on her maternity leave at the time of her accident. One day, she was doing some shopping at a supermarket. After grabbing some milk and juice, she saw bags of grapes being displayed on a “Specials” table. She decided to get a bag of grapes as well. As she was approaching the “Specials” table, she slipped and fell hard...

Jan came to our firm after an unfortunate public liability accident. She was 65 years old at the time, and was enjoying her retirement. She enjoyed playing golf, gardening, and caring for her grandchildren. On the day of her accident, she was visiting a shop with her pregnant daughter. It was Mother’s Day weekend. She was walking along a designated path heading towards the main entrance of the shop, when...

Maria sought our assistance after suffering a nasty shoulder injury when she fell in the carpark of a major Melbourne Shopping Centre. Our Henry Carus visited her at her home and was told of how she tripped and fell over a concealed rise in the carpark as she was walking back to her car. Mr. Carus then immediately went to the accident site and on inspection, it was clear how...

Vera came to our office distressed, not as someone who had been injured, but as someone who needed defending from a personal injury claim. She had been sued by her godgranddaughter who suffered injury at her apartment. On the day of the incident, Vera’s godgranddaughter visited Vera’s apartment. Her mother had brought her there, along with her brother. The two children were playing in Vera’s courtyard, while their mother was...

Colleen met with us after tripping on a footpath whilst on her daily walk around her neighborhood. A section of the concrete footpath on her street had been excavated for water works which she did not see. Sadly we discovered that the organisations responsible for excavating the footpath failed to do anything to repair the footpath when the works were completed. Not only that, nothing was done to cordon off...

Arty is a lovely woman who works hard and is the main breadwinner of her family. One night, she was attending a concert with her husband and a group of friends. What was supposed to be a fun night out, unfortunately turned into an accident. Arty slipped and fell at the concert. As a result, she sustained serious injury to her knee. We formed the view that the owner of...

Kathi was shopping at a local shopping centre. She had parked her car in the underground car park at the centre and was walking through the car park towards the entrance to the shops. She slipped on engine oil in one of the parking bays and fell,  landing heavily and badly injuring her shoulder. Kathi’s case needed detailed investigations to get to the bottom of who actually bore responsibility for...

On the day of her accident, Ursula was catching up with close friends at a café. After paying, she was the first to exit the café, when she missed two steps down at the exit and fell. We fought hard for Ursula’s claim and did a lot of investigations. We also got an expert report which was supportive of her claim. We were able to get her compensation without going...

Carol is a retired nurse who was on her way to a BBQ on a sunny weekend at a pier when she tripped on a raised pavement and suffered a heavy fall. As a result of the fall, Carol had a total hip replacement surgery. We pursued a claim against the local council. The claim was based on the action of tree roots lifting the pavement. We immediately attended at...

Chi Hong is an example of us persisting with a claim, no matter how small the claim may be. Chi Hong came to us after she slipped on liquid at a well-known shopping centre in her community. She landed on her knee after the fall, resulting in a fracture that required surgery. Fortunately for Chi Hong, she recovered well from her injury. The Medical Panel found that she did not...

June is a lovely 86 year old lady who unfortunately suffers from multiple myeloma. As part of her ongoing treatment, she visits a hospital regularly for chemotherapy. One day, she was walking along the hallway of the hospital, when she tripped on a raised brass carpet runner. She fell forward on her outstretched arm, injuring her shoulder as a result. In handling June’s public liability claim against the hospital, we...